Return Policy
Hello there! We're all about making sure you're over the moon with your purchases! If something doesn't quite hit the mark, no worries – we've got a return policy that's as flexible as can be!
We're more than happy to issue a full refund on all clothing items if you reach out within 30 days of receiving your order, provided the item is in its original, unworn, and unwashed condition. And if life gets hectic and you miss that window by a tad, no sweat – we totally understand!
All accessories and Final Few items are FINAL SALE. This includes perfumes, belts, jewelry, bags, keychains, etc. Each item is marked as final sale in the product description online.
Just a friendly heads-up, though – if we detect any perfume, smoke, pet hair, visible blemishes, or signs of wear, we'll have to send it back your way. But hey, we know you'll keep things pristine – our Ari and Ava community is top-notch! <3
In Store Purchases - You can return in store with the policy above or you can return online using the steps below!
Online Orders-
Ready to kickstart the return process? Simply package your return back up along with the packings slip and ship it to The following address
Ari and Ava Returns
203 N 11th Street
Nashville, TN, 37206
Returns typically take up to 7 business days to process after we receive it, so keep an eye on the tracking for your peace of mind. Oh, and a gentle reminder: mystery items, purchases made with coupon codes or cash back, and sale items are all final sale.
Thanks a bunch for choosing to shop with us – we're thrilled to have you as part of our community!